Representation in real estate. Do you know what you need to know?

Are you in a real estate transaction? Do you know who is representing you? Do you understand who works for whom? It matters.

In the past couple days I have had several conversations with members of the public who are in real estate transactions, or some kind of agency relationship with real estate professionals, and they have no idea who actually represents them/what that representative does.

In fact, I spoke at length with a long time friend who is buying a property out of my area, is closing next week, and doesn’t know which person is his agent in the transaction. Smart person, too! I’m astonished. 

Agents, we need to do better with this. It is not acceptable that people are out there in the midst of already confusing real estate deals, and have no idea which is their mortgage person, which is their agent, and who represents the other folks in the transaction.

You can always call me if you need help sorting stuff though, but ideally you would call your own agent. If you don’t know who that is, someone may be falling down on the job. We can work it out together, but let me just say that this kind of communication is a problem, and if you or someone you know is dealing with it, you may not be getting the service you deserve.

No, it’s not you. It’s them. Make them take the time to help you understand. You deserve it, and communication is a two way street.

If you are not getting what you need as far as clarity, please make sure that you ask for it.

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